Industry playbook

Fintech Playbook

Trust, payments, and customer due diligence

Minimum process for security and card / customer trust — SOC 2 plus PCI where you touch payments.

Weekly control health · Monthly vendor / access reviews · Continuous customer-ready packs

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Typical frameworks

  • SOC 2
  • PCI DSS (if in scope)
  • ISO 27001
  • CIS Controls

Minimum process

  • Clarify PCI scope vs SOC 2 / ISO program boundaries
  • Enable identity, change, logging, and vendor controls first
  • Keep evidence current for bank, partner, and customer reviews
  • Track findings with clear SLAs
  • Reuse one compliance workspace for questionnaires and audits

Evidence baseline

  • Access and privileged-user reviews
  • Secure SDLC / change evidence
  • Logging and monitoring samples
  • Vendor due-diligence records
  • PCI ROC / AOC artifacts when in scope

How it fits

Playbook → Compliance program

Use this playbook as the starting path inside Opticini Compliance: enable the right frameworks, operate controls, collect evidence on cadence, and stay ready — without inventing the program from a blank catalog.

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